Privacy Policy

Brief to Batch www.brieftobatch.com Last updated: May 2026

Who we are

Brief to Batch is a product development consultancy operated by Thom Royle, trading under Cliffe House Organics Limited, a company registered in England and Wales.

If you have any questions about this policy or how we handle your personal data, you can contact us at:

Email: thom@brieftobatch.com Website: www.brieftobatch.com Address: [Your registered address, West Yorkshire]

What this policy covers

This privacy policy explains how we collect, use and store your personal data when you visit www.brieftobatch.com, contact us through the website, book a discovery call, or engage us for consultancy services.

We take your privacy seriously. We collect only the information we need, we do not sell your data to anyone, and we do not use it for purposes other than those described in this policy.

What personal data we collect and why

When you visit our website

Like most websites, our site may collect basic technical data automatically, including your IP address, browser type, the pages you visit and how long you spend on them. We use this to understand how our website is being used and to improve it. This is processed on the basis of our legitimate interests in running and improving our business.

When you contact us or book a discovery call

If you fill in a contact form, send us an email or book a call through our booking system, we collect the information you provide, which typically includes your name, email address, company name and a description of your project or enquiry. We use this to respond to your enquiry and to arrange our services. This is processed on the basis of taking steps to enter into a contract with you, or our legitimate interests in responding to business enquiries.

When we work with you as a client

If you engage Brief to Batch for consultancy services, we will collect additional information relevant to your project, including product details, business information, contact details and any other information you share with us in the course of the engagement. This is processed on the basis of performing our contract with you.

When you sign up to hear from us

If you opt in to receive updates, news or resources from Brief to Batch, we will use your name and email address to send you that content. This is processed on the basis of your consent, which you can withdraw at any time.

How long we keep your data

We keep enquiry and contact data for up to two years from the date of last contact, unless you ask us to delete it sooner.

We keep client project data for up to six years from the end of the engagement, in line with standard business record-keeping requirements.

If you have opted in to marketing communications, we keep your data until you unsubscribe or ask us to remove you.

Who we share your data with

We do not sell your personal data to anyone.

We may share limited data with third-party services that help us run our business, including:

Website hosting and analytics — our website is hosted on Squarespace and we may use Google Analytics or similar tools to understand website traffic. These services may process your IP address and usage data.

Booking systems — if you book a discovery call through a scheduling tool such as Calendly, their privacy policy will also apply to the data you provide when booking.

Email services — we use standard email services to communicate with you. Your email address and correspondence may be stored by our email provider.

Manufacturers and third parties — where you have engaged us to obtain manufacturer quotes on your behalf, we will share your product brief details with manufacturers as necessary to fulfil the service. We ask manufacturers to treat this information as confidential. We will not share information that identifies you personally without telling you first.

All third-party services we use are required to handle your data in accordance with applicable data protection law.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

The right to access — you can ask us to confirm whether we hold personal data about you and to provide you with a copy of it.

The right to rectification — you can ask us to correct any inaccurate or incomplete data we hold about you.

The right to erasure — you can ask us to delete your personal data in certain circumstances, for example where we no longer need it for the purpose it was collected.

The right to restrict processing — you can ask us to limit how we use your data in certain circumstances.

The right to object — you can object to us processing your data on the basis of legitimate interests. We will stop unless we have compelling grounds to continue.

The right to data portability — where we process your data by automated means on the basis of consent or contract, you can ask us to provide it to you in a portable format.

The right to withdraw consent — where we process your data on the basis of your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at thom@brieftobatch.com. We will respond within one month.

Cookies

Our website may use cookies to help it function and to understand how it is being used. A cookie is a small text file placed on your device when you visit a website.

We use:

Essential cookies — necessary for the website to work. These cannot be switched off.

Analytics cookies — optional cookies that help us understand how visitors use our site. We will ask for your consent before placing these.

You can manage or delete cookies through your browser settings at any time.

Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. We use secure email, standard industry-grade hosting, and we limit access to personal data to those who need it.

No method of transmission over the internet is completely secure. If you have concerns about the security of information you have shared with us, please contact us at thom@brieftobatch.com.

International transfers

We primarily store and process data within the UK and European Economic Area. Where any of our third-party service providers transfer data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in how we operate or in applicable law. The Data (Use and Access) Act 2025 came into force in February 2026 and updated certain aspects of UK GDPR. We will always keep this page up to date and note the date it was last reviewed at the top.

How to complain

If you are unhappy with how we have handled your personal data, please contact us in the first instance at thom@brieftobatch.com and we will do our best to resolve the matter.

If you remain unhappy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

ICO website: www.ico.org.uk ICO helpline: 0303 123 1113

Brief to Batch is a trading name of Cliffe House Organics Limited, registered in England and Wales. Registered address: [insert address]. This policy is governed by the laws of England and Wales.